{"id":3,"date":"2023-10-30T19:05:04","date_gmt":"2023-10-30T19:05:04","guid":{"rendered":"https:\/\/surlatina.cl\/?page_id=3"},"modified":"2024-01-26T14:43:32","modified_gmt":"2024-01-26T14:43:32","slug":"politicasdegestion","status":"publish","type":"page","link":"https:\/\/surlatina.cl\/index.php\/politicasdegestion\/","title":{"rendered":"Pol\u00edticas de Gesti\u00f3n"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb2_5,3_5&#8243; _builder_version=\u00bb4.16&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_padding=\u00bb62px|||||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb2_5&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.23&#8243; text_font=\u00bbRoboto||||||||\u00bb text_font_size=\u00bb28px\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>POL\u00cdTICA DE CALIDAD<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00bbhttps:\/\/surlatina.cl\/wp-content\/uploads\/2023\/10\/LOGOPNG-cns.png\u00bb title_text=\u00bbLOGOPNG-cns\u00bb _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb75%\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb3_5&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bbRoboto||||||||\u00bb text_font_size=\u00bb16px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>A fin de generar un servicio de excelencia en SURLATINA la Alta Direcci\u00f3n se compromete a:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Cumplir los requisitos legales, reglamentarios y los de nuestros clientes satisfaciendo sus expectativas.<\/li>\n<li>Cumplir con los requisitos de las partes interesadas y de la propia organizaci\u00f3n asumiendo una responsabilidad social empresarial.<\/li>\n<li>Gestionar los riesgos en la operaci\u00f3n para prevenir da\u00f1os, defectos y derroches, orient\u00e1ndonos a controlar el error humano.<\/li>\n<li>Innovar y mejorar continuamente la eficacia de nuestro sistema de gesti\u00f3n para ofrecer soluciones que agreguen valor y garantizar nuestra competitividad organizacional.<\/li>\n<\/ul>\n<p>Complementariamente nuestra organizaci\u00f3n declara su intenci\u00f3n de promover el respeto por la diversidad y la generaci\u00f3n y mantenci\u00f3n de ambientes libres de discriminaci\u00f3n, acoso, abuso y violencia de cualquier tipo.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_divider _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb min_height=\u00bb21.8px\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb2_5,3_5&#8243; _builder_version=\u00bb4.16&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_padding=\u00bb62px|||||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb2_5&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.23&#8243; text_font=\u00bbRoboto||||||||\u00bb text_font_size=\u00bb28px\u00bb text_line_height=\u00bb1.8em\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>POL\u00cdTICA DE SEGURIDAD DE LA INFORMACI\u00d3N<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00bbhttps:\/\/surlatina.cl\/wp-content\/uploads\/2023\/10\/LOGOPNG-cns.png\u00bb title_text=\u00bbLOGOPNG-cns\u00bb _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb75%\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_image src=\u00bbhttps:\/\/surlatina.cl\/wp-content\/uploads\/2024\/01\/ISO_NCh_27001-SN_RGB.png\u00bb _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb title_text=\u00bbISO_NCh_27001 SN_RGB\u00bb hover_enabled=\u00bb0&#8243; sticky_enabled=\u00bb0&#8243; custom_padding=\u00bb0px|172px||49px||\u00bb custom_margin=\u00bb||-182px|81px||\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb3_5&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bbRoboto||||||||\u00bb text_font_size=\u00bb16px\u00bb custom_padding=\u00bb14px|||||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>SURLATINA se compromete a gestionar la seguridad de la informaci\u00f3n para lograr niveles adecuados de confidencialidad, integridad y disponibilidad para la informaci\u00f3n del negocio relevante. Para ello, ha implementado un Sistema de Gesti\u00f3n de la Seguridad de la Informaci\u00f3n (en adelante, SGSI) basado en la norma ISO\/IEC 27001, con el objeto de preservar los activos de informaci\u00f3n de organizacionales y asegurar continuidad operacional de los procesos de provisi\u00f3n de servicios de consultor\u00eda que desarrolla Surlatina Consultores.<\/p>\n<p>&nbsp;<\/p>\n<ol>\n<li><strong> <\/strong><strong>Confidencialidad<\/strong>: SURLATINA llevar\u00e1 a cabo las medidas para asegurar que la informaci\u00f3n sea accesible solo para aquellas personas autorizadas a acceder a ella y, por lo tanto, evitar el acceso no autorizado, tanto deliberado como accidental, a la informaci\u00f3n relevante de la organizaci\u00f3n.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<ol>\n<li><strong> <\/strong><strong>Integridad<\/strong>: SURLATINA llevar\u00e1 a cabo las medidas para salvaguardar la precisi\u00f3n y la exactitud de la informaci\u00f3n de la empresa y los m\u00e9todos de procesamiento y, por lo tanto, buscar\u00e1 evitar la destrucci\u00f3n deliberada o accidental, parcial o completa, o la modificaci\u00f3n no autorizada de la informaci\u00f3n. Se aplicar\u00e1n planes de contingencia apropiados y planes de respaldo de datos, e informes de incidentes de seguridad.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<ol>\n<li><strong> <\/strong><strong>Disponibilidad<\/strong>: SURLATINA llevar\u00e1 a cabo las medidas para que la informaci\u00f3n y los activos asociados sean accesibles para los usuarios autorizados cuando sea necesario y, por lo tanto, est\u00e9n seguros. El soporte inform\u00e1tico ser\u00e1 resistente y la empresa capaz de detectar y responder r\u00e1pidamente a incidentes que amenacen la continuidad y disponibilidad de activos, sistemas e informaci\u00f3n. Se aplicar\u00e1n planes apropiados de continuidad del negocio.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>La gesti\u00f3n que emana de la presente Pol\u00edtica de Seguridad de la Informaci\u00f3n ser\u00e1 clave para identificar y tratar los riesgos que afecten la continuidad operacional de la empresa, sus relaciones e imagen con sus clientes.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_divider _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb2_5,3_5&#8243; _builder_version=\u00bb4.16&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_padding=\u00bb62px|||||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb2_5&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.23&#8243; text_font=\u00bbRoboto||||||||\u00bb text_font_size=\u00bb28px\u00bb text_line_height=\u00bb1.8em\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>POL\u00cdTICA DE INTEGRIDAD<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00bbhttps:\/\/surlatina.cl\/wp-content\/uploads\/2023\/10\/LOGOPNG-cns.png\u00bb title_text=\u00bbLOGOPNG-cns\u00bb _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb75%\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb3_5&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bbRoboto||||||||\u00bb text_font_size=\u00bb16px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Surlatina Consultores busca desarrollar una cultura institucional basada en la incorporaci\u00f3n de conductas ajustadas con los principios y valores de la probidad empresarial, la \u00e9tica y la integridad en su quehacer laboral.<\/p>\n<p>&nbsp;<\/p>\n<p>Es por lo anterior, que la Direcci\u00f3n consciente de la importancia de su funci\u00f3n empresarial y de la responsabilidad que implica la misma, con el prop\u00f3sito de garantizar el actuar honesto, \u00e9tico y profesional del personal que conforman Surlatina Consultores, se encuentra implementando instrumentos y acciones orientadas a procurar y fortalecer la integridad en el actuar del personal.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#000000&#8243; text_font_size=\u00bb18px\u00bb text_orientation=\u00bbcenter\u00bb custom_padding=\u00bb2px||0px|||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h6><span style=\"color: #0c71c3;\">En caso de consultas o denuncias escr\u00edbanos al correo: <span style=\"text-decoration: underline;\">integridad@surlatina.cl<\/span><\/span><\/h6>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.23&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h6>Para mayor informaci\u00f3n revise el <strong>Manual de Integridad<\/strong> de Surlatina Consultores.<\/h6>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>POL\u00cdTICA DE CALIDADA fin de generar un servicio de excelencia en SURLATINA la Alta Direcci\u00f3n se compromete a: &nbsp; Cumplir los requisitos legales, reglamentarios y los de nuestros clientes satisfaciendo sus expectativas. Cumplir con los requisitos de las partes interesadas y de la propia organizaci\u00f3n asumiendo una responsabilidad social empresarial. Gestionar los riesgos en la [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:heading -->\r\n<h2>Who we are<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Our website address is: https:\/\/surlatina.cl.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading -->\r\n<h2>Comments<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor\u2019s IP address and browser user agent string to help spam detection.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. 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These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select \"Remember Me\", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>If you edit or publish an article, an additional cookie will be saved in your browser. 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This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading -->\r\n<h2>What rights you have over your data<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. 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